Accounts Receivable and Credit Policy in Receivable Management
19 - 23 January 2026
Sandton
Johannesburg South Africa
Cost per Delegate
R17,999.00
Course Overview
A sizable share of a company’s working capital is tied up in Accounts Receivable (AR) and this poses a high liquidity risk. In this course, we expand your knowledge and expertise in AR. This will enable you and your organization to manage your accounts receivable effectively without compromising your credit sales.
In this course you will learn the steps or procedures used to deal with delinquent accounts. How credit policy is formulated and executed in receivables management? The credit policy must be determined by instituting a risk-return trade-off between the profits on incremental sales that occur owing to the credit being extended on one hand and the cost of bearing those debtors and bad debt losses on the other.
Course Objectives
Upon completing this Accounts Receivable and Credit Policy in Receivable Management course successfully, participants will be able to:
• Establish effective credit policies that meet a company’s objectives
• Use billing best practices and techniques
• Employ effective collection policies
• Partner and associate with the sales force for the benefit of the company
• Evaluate and assess the accounts receivable process and implement best practices
• Practice and apply tools & techniques to effectively monitor AR performance
Who should Attend?
• Accounts Receivable Department Managers
• Credit Managers
• AR Specialists
• AR Staff
• AR and Revenue Accountants
• Credit Officers
• Billing and Collection Clerks
• Professionals working in Accounting, Finance, Operations, and Sales who interact and engage with the accounts receivable and credit department
Course Outline
Credit Policy
• Mission statement of Credit Department
• Roles & Responsibilities
• Credit Controller
• Manager- Collection
• Manager- Receivables
• Credit Evaluation
• Approvals as per Delegation of Authority
• Policy on Credit Cards
• Slow-Moving Accounts
• Policy on Provisioning
• Policy on Bad Debts
• Approval by the Board
Know your Customer
• Legal Status of the company
• Financial Standing
• Financial Statements
• Third Party Confirmations
• Anticipated Turnover
• Credit Requirement
• Setting Credit Limit
Minimizing Risk
• Customer Advance
• Bank Guarantee
• Insurance Guarantee
Invoicing System
• Receiving Orders
• Credit Limit Check
• Delivery
• Acknowledgement of Receipt of Goods
• Invoice
Recording
• Revenue Recognition
• Posting Sales Invoices
• Maintenance of Sub Ledgers
• A.T. Accounting
• Monthly Reconciliation of Sub Ledgers
• Regular Confirmation of Balances
Collection of Debts
• Modes of Collection
• Separate Bank Accounts for Revenue Collections
• Daily Postings of Collection
• Daily Bank Reconciliation of Revenue Accounts
Internal Controls
• Regular Review of Debtors Reports
• Age Analysis of Debtors
• Review of Utilization of Credit Limits
• Changes in Credit Limits with Due Approval
• Setting Targets and Tracking Performance
• Creating Action-Oriented Reports
• Measuring Team/Individual Performance
• The People Plan – Managing Performance and Motivating the Team
• Developing your Personal Action Plan
Addressing Delays in Collection
• Consistent Follow-up
• Personal Visits
• Regular Communication
• Identify Delaying Tactics
• Blockage of Account
• Legal Action, if required
Provisioning
• Company’s Provisioning Policy
• Debt write-off Policy
• Accounting for Post-Provisioning
• Accounting for Post- Write off
Case Study
• Complete Cycle of Accounts Receivable
End of the Workshop
For Training arrangements call us on the detail below
TANZANIA: +255 749 50 26 78
SOUTH AFRICA: +27 694 31 79 73
KENYA: +255 749 50 26 78
DUBAI: +27 694 31 79 73
